How can we help?
Email hello@studycompass.com.au and tell us which of these it's about. A real person reads every message.
- Lessons or signing in. Something not loading, a forgotten password, or a question that looks wrong.
- Billing and subscriptions. Changing plan, a payment question or a refund request.
- Privacy requests. See, download, correct or delete your family's information.
- Ideas and feedback. Tell us what would help your child.
When you'll hear back: within one working day, Monday to Friday. If you're signed in, the feedback card in the grown-ups area sends us your message along with the page you're on, which helps us fix things faster.
Before you write
Many answers are already in questions and answers, including cancelling, adding a child and resetting a password.
Who we are
Study Compass was started by a parent who wanted calm, curriculum-based daily practice for their own child. It now helps families across New Zealand and Australia, and is run by an Australian sole trader (ABN 89 274 700 789) in Melbourne.